How to write a delivery driver resume (with examples) -The JobNetwork

How to write a delivery driver resume (with examples) -The JobNetworkIt may not be the open road of long-haul trucking, but driving a truck on a delivery route is a job with a lot of upside if you have the driving skills and a mind for logistics. Its a detail-oriented job that can help you develop customer service and logistics skills that will serve you well, whetzu sich you want to stay a driver or move on to other jobs or fields. googletag.cmd.push(function() googletag.display(div-gpt-ad-1472832551951-0) ) Lets look at three different types of drivers (food delivery, package delivery, and delivery driver seeking to shift into a managerial role) and what their resumes look like.First up is Kevin, whos a food service delivery driver.Download this resume in ms wordKevin Burgess888 Carson CourtEvanston, IL 12121(111) 222-3333KevinQBurgessemaildomain.comSafe, licensed driver Excellent Customer ServiceSUMMARYExperienced driver with excellent customer service skills and stellar on-time delivery record. Strong focus on brand and customer development through high-quality food delivery.KEY SKILLSMeeting and exceeding on-time metricsClean driving record with a focus on safe travelFriendly and courteous demeanorWorking as part of a teamWORK EXPERIENCEFood Delivery Driver 2015 presentPizza World Evanston, ILDeliver customer orders quickly and efficiently, while maintaining high company and food quality voreingestellts.Have achieved a 100% success rate under Pizza Worlds 40 minutes or its free delivery policyConsistently receive excellent customer feedbackAwarded Driver of the Month 7 times since 2015Process payment (cash and credit) quickly and accurately.Delivery Driver 2013 presentThe Daily Bugle Chicago, ILDeliver newspapers on a daily route to commercial and retail customers.Consistent and accurate delivery to newspaper customers before business hoursTroubleshoot when there are delivery issues such a s blocked entrances, besucherzahlen issuesCUSTOMER TESTIMONIALSWith fast delivery and a friendly smile, Kevin is one of the main reasons I keep Pizza World at the top of my takeout rotation.FoodShoutz user PizzaDude918Could not ask for better delivery than I receive from Pizza World. My food is fresh, hot, and fast every single timeFoodShoutz user amyBEDUCATION LICENSINGIllinois State Drivers License2012 presentEmmanuel High SchoolHigh School DiplomaAs he works on his resume, Kevin knows that his biggest asset is his great customer service record, so he makes sure to play that up at every point in the resume. He only has a couple of years experience, so he starts by featuring his skills, setting the narrative with a headline, summary, and bullets. For his work experience, he focuses on his efficiency and skills, using the bullets to play up the skills he highlighted at the top. Kevin also customizes his resume further by adding direct customer feedback. This is not a necessary par t of a resume, but if you have specific praise you can share, especially when you work in a public-facing job, adding a blurb or two can really help emphasize your professional skills.Next up is Andie, a slightly different kind of delivery driverpackages and freight instead of food.Download this resume in ms wordAndie Bennett444-111-2222 249 Bensonhurst Ave Tarrytown, NY 00000ABDriveremaildomain.comCDL-Certified Driver with an Impeccable Record of On-Time DeliveryCORE COMPETENCIESMeeting on-time metrics and delivering goods efficiently and free of damageTroubleshooting road and mechanical issuesProviding eingabeaufforderung and courteous serviceTracking and managing shipments with a high degree of accuracyLICENSINGClass B CDL State of New York2001 present (renewed every 4 years)EXPERIENCEDiamond Solutions, Inc. Route Delivery Driver August 2011 presentTransport shipments and goods within a set route, with a demonstrated ability to navigate heavy urban besucherzahlen.Maintain tr uck, keeping them safe and in compliance with mechanical and safety best practices.Review invoices with customers, and obtain shipper and receiver signatures.Keep detailed delivery and receiving records.Expert use of FocusShip inventory and tracking software.Better Boxes ShippingRoute Delivery DriverMay 2004 August 2011Loaded and executed delivery of customer shipments in a timely and efficient manner.Monitored all outgoing shipments for completeness and accuracyMaintained mileage log and conducted pre- and post-trip vehicle inspections.Escalated damage reports, shipping discrepancies, and customer issues to sales representatives.At Your Door Delivery Inc.Route Delivery DriverFebruary 2000 April 2004Dated, stocked, and rotated product upon delivery.Handled customer invoicing.Verified accuracy of purchases orders.Maintained driver log according to state and federal regulationSKILLSCustomer serviceMechanical maintenanceAccurate logging and reportingSafe driving in a variety of weath er and traffic conditionsExcellent time managementWorking with digital shipping management systemsTroubleshooting delivery issuesDelivery DispatcherMarch 1998 February 2000Provided phone support for customers.Directed delivery drivers and coordinated shipments.Acted as a liaison between driver team and customer support team.EDUCATIONTractor Trailer Training UniversityCDL Certification, Class BForrester Community CollegeAssociates Degree, Business StudiesFramingham High SchoolHigh School DiplomaAndie has several things going for her resume she has a specific license that is important in her field and a long and solid history of driving. She uses a core competencies summary at the beginning to set the narrative for the rest of her resume. These arent word-for-word the bullets that will appear later on, but rather a highlight reel of the points she wants to emphasize. She also makes sure that her CDL is featured prominently as well, as it shows that she is qualified and experienced wi th handling large trucks. Her experience may not be entirely limited to her driving and shipping career, but here she chooses to focus on those jobs because theyre relevant to the job shes seeking next. High school waitressing jobs or a way-back office internship have little bearing on the professional she is now or the job she wants to seek, so editing your resume to include the most relevant points of your job is important.Next is Franco, who has been a delivery driver, but wants to move up to a management/overseeing role.Dbownload this resume in ms wordFranco Rogers Jr.56 Main StreetSioux Falls, SD 21212(555) 000-1111FRogersemaildomain.comLinkedIn FQRogersJrSeasoned driver and logistics expert seeking to leverage teambuilding and management skills into a supervisory role. More than 20 years of on-the-road experience as a driver, managing shipments and deliveries of varying sizes in different conditions, and mentoring junior drivers.SKILLS SUMMARYCoordinating and executing large-s cale deliveriesPlanning routes and logisticsTeambuilding among peers and new employeesSolving day-to-day issues in delivery, driving, and execution of logisticsEnsuring accuracy and quality of incoming and outgoing shipmentsEXPERIENCELead Route Delivery Driver June 2010 presentLightning ShippingLoad and deliver large daily shipments to commercial and residential customers in the metropolitan Sioux Falls area.Serve as mentor for trainee drivers and new employees, including proposing and implementing a ride-along program that has become standard company policy for new and prospective hires.Process shipments via digital inventory management tools, ensuring accuracy and efficiency.Work directly with customers to assess quality issues (damage, completeness of order) and escalate to the appropriate customer service teams as necessary.Route Delivery Driver January 2000 June 2010ShipItFast.comDelivered shipments of varying size for a large ecommerce fulfillment facility, with routes throu ghout South Dakota.Served as the employee representative on the company advisory board, attending quarterly meetings and participating in periodic feedback sessions.Handled shipments with excellent accuracy and on-time-completion.Cultivated a strong customer base by providing top-notch customer service.Delivery Driver October 1997 December 1999Subs R UsDelivered food to customers in a timely manner.Reviewed orders pre-delivery to ensure completeness and quality.Managed routes to maximize delivery efficiency.Provided attentive and courteous customer service.EDUCATIONOmega UniversityManagement Training Course, completed 2017Branford Area High SchoolHigh School DiplomaTECHNICAL SKILLSMicrosoft OfficeOn-board delivery tracking systems (FastShip, Delivery Target)Inventory management software expertiseFranco has more than 20 years of experience on the road, but because hes angling to turn that experience into a different kind of rolea more managerial office job, specificallyhe wants his resume to show that hes ready to take that next step. So instead of diving right in with the experience, he uses a detailed summary statement and bullet points to give an overall pictue of his logistics know-how, making sure to mention leadership qualities like coordinating and managing people. His experience bullets support those narrative points that he wants to hit, without just recycling the bullets. He also makes sure that his Education section includes a management course he took. Not all education bullet points have to be completed degreesrelevant coursework or academic work should be included if its relevant to the job youre seeking.

5 Ways Manufacturing Companies Can Optimize Their D&I Efforts, According to Experts

5 Ways Manufacturing Companies Can Optimize Their D&I Efforts, According to Experts Manufacturing companies are taking diversity and inclusion into greater consideration, with several companies making recent efforts to ensure that manufacturers both in the public and private sectors are amendable to and represented by all groups.To help get the entire industry up to speed, PwC and the Manufacturing Institute put togetzu sich a report of insights and experiences from diversity and inclusion experts. They consulted the best of the best within consumer and industrial manufacturing companies, among other sectors. Here are five paths to greater diversity and inclusion at your manufacturing company, according to their research.1. Set the tone (and culture) at the top.All diversity and inclusion specialists cited in the report agree that the success of diversity and inclusion efforts hinges on executive leadership. This is because C-suite and executive leadership mandates on company prior ities and values can affect cultural change in a different way than lower managements mandates.This leadership, the report reads, can occur on numerous fronts, from public statements to training programs to promotional efforts.2. Measure efforts, then platzdeckchen higher goals.Success cannot be measured without a clear picture of where you are now and where you want to go, the report reads.To set goals that are both attainable and ambitious, begin by capturing the status of your efforts. Measure using diversity metrics, such as inclusion-related employee recruitment, hiring, retention and promotion numbers. Then, respond coherently to the data. If something is working, keep implementing it. If something else isnt working, get employee and expert feedback on why. After you have determined what is and isnt working, set higher goals for your existing programs that will encourage growth. Last but not least, set ambitious goals based on industry standards that will need to be achieved with new programs.3. Organize and empower employee groups.Employee resource groups (ERGs) are voluntary, employee-led groups that foster a diverse, inclusive workplace aligned with organizational mission, values, goals, business practices and objectives, according to Catalyst. Other benefits include the development of future leaders, increased employee engagement and expanded marketplace reach.ERGs can help advocate for positive change surrounding diversity and inclusion, and they play an important role in sharing insights that can guide company culture. Additionally, a feeling of ownership over their experience will aid in the recruitment and retention of inclusion-minded talent.4. Cross-pollinate high-impact efforts.When one part of the organization finds success in its diversity and inclusion efforts, this success should transcend departments and even borders.Transplantation can happen across borders, as in the case of multinationals operating in many global territories, accordi ng to the report. But, it also can move locally as in from one operation to another or cross-functionally.If a department or even team is seeing success with a DI effort, speak to the efforts key decision makers to learn what made it successful. Then, use those learnings to implement it across the company. This may mean anything from engaging senior leadership in a cultural change, or working with team leaders to alter individual recruitment efforts. However, the successful first iteration is a strong platform to advocate from for these changes.5. Partner with workforce intermediaries.Workforce Intermediaries are outside groups like educational institutions, local employment agencies and professional groups or organizations. These groups can work with organizations to broaden their talent horizons and reach a more diverse workforce, as well as close the skills gap.In plus-rechnen to our standard talent sourcing channels, we have excellent partnerships with organizations like the S ociety for Women Engineers, National Society for Black Engineers and the National Urban League to recruit diverse talent, Michelle Murphy, Chief Diversity Officer and VP, Global Talent, Ingersoll Rand, told the researchers. We seek talent at the national and local level, and develop relationships with organizations that help us identify diverse talent that may be interested in Ingersoll Rand.Fairygodboss, the largest online career community for women, helps organizations reach millions of professional women each month.But you dont need to just trust me on that. Amber Grewal, chief talent officer of Intel and former vice president of global talent acquisition at IBM said Fairygodboss helps us attract women using social and content tactics that have amplified our in-house efforts The data they are able to provide and their customer service are both fantastic.--AnnaMarie Houlis is a feminist, a freelance journalist and an adventure aficionado with an affinity for impulsive solo trave l. She spends her days writing about womens empowerment from around the world. You can follow her work on her blog, HerReport.org, and follow her journeys on Instagram her_report,Twitterherreportand Facebook.